SCORE OUR SERVICE For a FORMAL QUOTATION please submit the following information. Contact name: Company name: Telephone number: Facsimile number: Email address: Describe briefly what you would like to achieve by using the 'Score our Service' product? What feedback mechanisms are you currently using? Average number of customers per month? Average spend per customer per month? Number of branches/depots? STEP 1 Tick the relevant reporting categories for your monthly feedback report (maximum of 5) Category Cleanliness Handling complaints Queuing times Service Ethic Image of organisation General impressions Speed of service Follow ups Telephone service Accuracy of service Keeping promises Staff attitude Product Knowledge Quality of product Other categories: STEP 2 Tick the relevant value added services for your monthly feedback report VALUE ADDED SERVICES 24 hour alert Weekly reports Personalised graphs in reports Extra categories Other Services: STEP 3 Tick the relevant promotional tools for your business Items Posters Window stickers Floor stickers Shelf wobblers Balloons Caps Beer mats Email flyers Newsletters Website Letterhead Business cards Other Items:
SCORE OUR SERVICE
For a FORMAL QUOTATION please submit the following information.
Service Measurement
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